By the time last week’s blog was posted we had already been in France for a week.  So many lasting memories, and my word, so many games.  In total, in twelve days we went to seven matches. When asked by locals how many games we were going to they seemed to be genuinely surprised when we told them.  Their expressions gave away their thoughts, as in “you guys are nuts.” They could be right, but it’s like the old saying goes, go big or stay home.  So we decided to go big.

When looking back on this trip years from now I’m sure some details will fade away but some will stand the test of time.  Bravo to the French for putting on a magnificent event, under very trying circumstances.  I must confess that just prior to leaving for France,  I experienced some apprehension. Some forty eight hours prior to departing for France, the French Government released an app and the purpose was to notify you of an imminent terrorist attack or what to do in the event one occurred.  So we downloaded the app, and silently questioned our sanity.  The touch of angst and apprehension I was feeling prior to the trip lasted for approximately two days in France.  It’s strange to be sitting on a patio in an outdoor cafe, in the center of town, and there walking among the crowds is the French Militia.  They were in full uniform, with machine guns and other weaponry at the ready.  The visual was disconcerting, yet comforting at the same time.  The security and military presence sent a message, “you kill us…we kill you back.”  Here’s hoping the rest of the tournament goes without incident.

Truth be told that while we were there, there was a greater risk from soccer hooligans.  Ah, the hooligans were in fine form.  The Russians embarrassed themselves on and off the pitch. Their team was dreadful, and their supporters acted like punk thugs.  How bad were they? They made English fans look like victims. Then there were the twenty-five Croatian anarchists, who actually posted on Facebook that in the 85th minute of the next match they would disrupt the game by throwing flares onto the pitch.  Their intent was to have Croatia thrown out of the tournament.  Their “rationale” for doing this was that they don’t like who and how the Croatian Soccer Association is being run. Good lord, get a life.  Wait, they don’t have one, and that’s why they do these sorts of things.  So we were at the game when flares rained down onto the field.  The mental giants who perpetrated this act were lucky to leave the stadium alive. Their luck will run out.  Their names and pictures have been posted on Facebook.  That’s the problem when everyone has a mobile phone; it means everyone has a camera. Croatian authorities stated these individuals will be apprehended at the border, and turned over to French authorities.   What awaits these future Mensa Society members? Three Russian thugs who were arrested in France have already been convicted.  The sentences ranged from two years to twelve months, magnifique!

The acts of idiot petty criminals will soon be forgotten. What I will remember is that France really is a beautiful country. We travelled by train from city to city, and you can appreciate its natural beauty. Even while traveling at 306 kilometers an hour on a bullet train.  I’ll remember the quality of soccer played, especially the Croatia – Spain game.  The Irish soccer fans.  Win, lose or tie, their disposition does not change.  They celebrate and are happy just being there.  My Dad, at 78 years of age, what a champ! Always up for the next adventure.  Lastly, my brother Tom.  This trip doesn’t happen without his efforts.  He had a room in his house set up that looked like something from NASA.  Multiple computers, monitoring multiple accounts so that we could get tickets.  Without the tickets? We don’t go.

 So now it’s back to reality, watching the remainder Euro on TV.  Equally as compelling will be watching the insane versus the sane in Great Britain on TV.  Supporters of Brexit condemned England to a loss, by way of one goal.

Until next time.

Cheers,

My word, it’s been a long time since I posted a blog.  The reason is fairly simple –  unmotivated, writers block and nothing truly compelled me to write one.  I’ve come to realize that writing a regular blog is like going to the gym.  Once you stop, it’s hard to get back into it.  But like going to gym, something happens that makes you go back.  Example, you see a picture of yourself, and you rationalize that the camera adds pounds, but my God; did five cameras take this picture of me?  Back to the gym you go.  As for this blog, it was walking past a display of Father’s Day cards.

This blog is about my father.  I could use many adjectives to describe my father, but a simple phrase captures his true essence;  he’s a good man.  My father is like many dads.  Worked hard all his life, and always put family first.  Both of my parents immigrated to Canada in 1958 and they met here.  They started a family and never asked for a handout.  They provided for two sons, and gave them every opportunity to succeed.  Our household growing up was not unlike other Canadian/European homes.  Mom was the daily disciplinarian; Dad was the executioner.  If he had to get involved, I was in deep poo-poo. 

I still giggle thinking about the neighbourhood I grew up in as a child, predominately Italian, and how every household seemed to have the same playbook to get their sons to finally come home for dinner.  It didn’t matter if the Mom was of Croatian, Italian, Hungarian or of German background; it was the same routine.  The moms would come to front door, and call their sons in for dinner.  This happened every five minutes, for about forty-five minutes.  Exasperated, the moms on the street went to the heavy artillery, the father.  Every father on our street had a unique whistle.  As kids, we could identify each whistle by tone and number of bursts.  When it wasn’t your whistle?  You continued to play ball hockey.  When it was your whistle?  It didn’t matter if you were on a breakaway with a wide open hockey net in front of you; you dropped your stick and ran home.  That’s just the way it was.

I still remember my teenage years and thinking, how did these two, my parents, ever survive without my council and knowhow?  It was only when I moved out of the house at nineteen that I realized that maybe they’re not so dumb after all.  After six months on my own? I believed my parents were the smartest people on the face of the earth.  It was only then that I stated to think about the sacrifices and risks my parents took.  Meaning, I started to look at them through a different lens, one of respect and admiration.  I’m still taken aback at how proud my Dad is to be a Canadian.  It’s deep rooted and it’s based from being so thankful.  My father escaped from a communist country, one which was oppressive and treated him like a second class citizen.  He’s never taken for granted that Canada gave him the opportunity to live a free and fulfilling life.  It’s why when I ask him if he would ever contemplate moving back to his homeland, his answer is always the same, never!  For him Canada is his home, and this is where his life is.  It’s one of the reasons why when I hear the Canadian national anthem I get a lump in my throat. 

One of things I am most thankful for is that my dad taught me about my ancestry, and where our family was originally from.  I was born in Canada, but I share DNA with family in Croatia.  My parents taught me the language and I’m grateful that I can converse in two languages.  My dad taught me that when asked what nationality I was, the answer is Canadian, with Croatian heritage.  But Canada always comes first.  But one thing that Canada has never excelled at is the game of soccer, at least not on a global scale.  My dad introduced me to the game of soccer at an early age.  I was taken by it right away.  The tension, the crowd chanting and singing, and over time I realized the game of soccer was more than just a game.  As an adult I decided to thank my father for introducing me to the game of soccer, so we embarked on a soccer journey together.

It started some eight years ago, Euro 2008, in Austria.  For those who may not be aware, the European Football Association holds a championship tournament for European soccer teams every four years.  It’s soccer at the highest level, and I always believed it was a better brand of soccer than the World Cup.  No patsies or soccer fodder can qualify for this tournament.  The number of teams that qualify for the Euro is limited; therefore, every team can win on any given day.  So as a family we went to Austria to watch three games, all involving the Croatian National Soccer team.  The second game we witnessed is still burned in my memory, Croatia versus the mighty Germans.  Germany is to soccer what Canada is to hockey.  The depth of Germany’s talent pool is so deep that they could probably field two teams for the tournament, and play themselves in the finals.  So this game was truly David versus Goliath.  Croatia is a country of 4.5 million people; they produce an astonishing number of world class players for such a small country.  But still, it’s Germany we’re talking about.  Our seats were in the end zone, among the Croatian supporters.  Croatian supporters were badly outnumbered by German supporters, but they were loud in voice.  I remember looking past my brother to get a glimpse of my Dad as the Croatian National Anthem was being played.  I was thinking this must be an extraordinary moment for him.  His place of birth became an independent country in 1992, after a brutal war, and today he gets to witness the raising of his homelands flag, and the freedom to sing the anthem without the fear of his former oppressors watching.  More importantly, that they couldn’t do anything about it.  Back to the game, at best we were hoping for a tie, and silently praying that we wouldn’t be embarrassed.  Then in the 24th minute Croatia scored first.  To say the Croatian supporters went nuts would be an understatement.  Shame there was so much time left on the clock because we all knew the Germans would keep coming.  So now we’re into the second half of the game, and then the unthinkable happened, Croatia scored in the 62nd minute.  Now we’re going insane, including my Dad.  We’re up 2-0, against the Germans!  Then in the 79th minute the Germans scored, and I instantly knew that the last 11 minutes of the game would be excruciatingly long.  Our seats in the second half were located behind the Croatian net, so we witnessed wave after wave of German attacks.  They were relentless, and we got the sense that only time could stop them now.  The match clock finally reached 90 minutes, but two minutes were added for “injury” time, or if you wish Academy Award performances for the time wasted by players acting as if they were hit by sniper fire.  I swear I stopped watching the game after the first minute of “injury” time.  My eyes were glued to the referee, silently and not so silently, imploring him to blow the final whistle.  And then it happened, game over, Croatia 2 Germany 1.  It was sheer bedlam after that.  Total strangers embracing, high fiving each other, you just wanted to celebrate.  I looked over at my Dad while a total stranger was hugging me.  I could see him squeezing past my brother to come to me.  I told the stranger that we would have to continue our love affair later, and excused myself.   My Dad approached me, cupped my cheeks with both his hands, looked me in the eye and said, “thank you so much; this is the best gift anyone has ever given me”.  He kissed me on the cheek, and hugged me as hard as he could.

It was at that moment that I decided I would do whatever I could to give him this moment again.  If it meant having to take a part time job scrubbing toilets so I could afford to do this again, then so be it.  I am blessed and fortunate that I did not have to purchase rubber gloves or a toilet scrubbing brush so that I could share these moments with my Dad again.  In 2012 we went to Poland for Euro 2012.  As you read this, we are in France for Euro 2016.  My Dad, my brother and a family friend, who went with us in 2012, decided that the evil, which is far too prevalent in the world today, would not stop us from living our lives.  When we started this journey back in 2008, I thought I was doing this for my father.  I have come to realize that I have been doing this for myself.  If I was to lose every material possession I have tomorrow, the one thing that could never be taken away from me is my memories.

To all Dads, especially mine, Happy Father’s Day.

Until next time.

Cheers,

It’s the start of a new year. 

Sure, many were back to work on the 4th of January, but in our industry things get back to “normal” the second week of January.  So, here we are.  Like most people, I believe that what’s ahead will be better than the journey just travelled.  However, to be totally candid, 2015 was a very good year for me.  On all fronts, be it personal or professional.  Having a better year will be a challenge, but that’s life.  You push, you strive, and you never settle.  Frame of mind is critical, and over the last six months I’ve been working on just that.

Not to get all Tony Robbins on you, “awake the giant within…love yourself…blah, blah, blah”, your state of mind plays an import part of all your outcomes.  We all have to fight against a self-fulfilling prophecy.  If you think it sucks, it may not actually suck, but it will eventually suck.  In this day and age it can be challenge to stay positive.  We are constantly bombarded with predictions of doom and gloom.  Take this week for an example, the Canadian dollar dipped below 70 cents U.S., and a very respected economist is predicting it could drop to 59 cents U.S.  And as every info-commercial says, “but wait, there’s more”.  It’s now being suggested that oil could drop to $20 USD a barrel.  All this in the second week of January.  So, how does one pushback against all the white noise?

Here’s what I did.  Firstly, I was finally honest with myself, and I admitted that I was an information and news junkie.  I became obsessed, and needed my daily fix of bad news.  Trust me; it’s not hard to find bad news.  In today’s world it’s everywhere.  It takes a lot more work today to dodge the bad news assault.  Given the reality that we all live in an information world, I came to the conclusion that I had to change my information gathering habits. So no more Fox News, no CNN, and no MSNBC.  I would actually turn to MSNBC, knowing full well that within minutes I would want to throw something at the screen.   Like I said, I was addicted.  Here’s another thing, no more talk radio in the car.  Doesn’t matter if it’s sports or news.  I came to the conclusions that on too many occasions I would arrive at work with a less than pleasant disposition.  Why?  Because I invited mindless babbling into my car, which more often than not would just piss me off.  So things had to change.  There’s no excuse for waltzing through life being willfully ignorant, but given that news is readily available everywhere, I decided that I would control when and where I received my news.  The first real sign that my new approach was working was when someone asked me, “what do you think about David Price signing with the Boston Red Sox, and not the Toronto Blue Jays?”  I was relieved that I didn’t even know it happened. Me, not knowing about something that happened in sports?  That was big!

Here’s what else I did, I replaced information with music.  I know that may sound schmaltzy, but it works.  Truth be told my car played a major role in my musical listening pleasures.  The car has a feature that when you push a button, and say play “artist and song”, it searches the net and finds the song.  It also creates a custom radio station for me.  For example, Rolling Stones Start Me Up radio station.  From there it searches for songs from the same genre.  If I don’t like the song it found, I press next.  The cool thing about this is that it’s taken me out of my 70’s and 80’s musical time machine.  I didn’t know there were so many new artists out there, well, at least new to me.   Bands like O.A.R., James Morrison (not the old guy who sings like he’s got a mouth full of marbles) and Augustana.  Really talented bands and I love the fact that our 14 year old is shocked that I know who they are. 

This may not work for everyone, but I find that I’m in a better mood more often because I’m listening to more music, and not mindless chatter.  I still get my fill of information, but in a much more condensed fashion. More importantly, I decide when I’m ready for the info download.  My new approach doesn’t change the facts, and what’s happening around me.  But it will no longer control me.  Based on what’s happening in the real world, and how the year is starting off, I got my music cranked.  I also customized a new radio station in my car, David Bowie Ashes to Ashes.  Seemed appropriate.

Until next time.

Cheers!

My name is Boris, and I’m an Air Canada Air Miles junkie.  It’s an insidious disease, an addiction that creeps up on you slowly.  But when it finally takes hold, you’re left with little choice but to succumb.  The addiction is so consuming that you end up making really stupid decisions – like booking a flight from Toronto to New York, by way of Manchester, England, to earn an extra 47 points.  Sure, the flight is 23 hours long, but you’re and addict so time is irrelevant…and there’s an extra 47 points to earn!

 Simply stated, loyalty programs work.  Thus the reason we’ve seen a proliferation of these programs over the last 10 years. The programs are so prevalent today that I actually find myself saying “no thank you” to many programs, which is odd. Mr. Bozic, we would like to give you free stuff, and my answer is “Nah, I can’t be bothered”.  There’s an explanation for that thought process, some things are just not worth the effort.  There’s a big difference between free fast food and a free flight. I have to hand it to Air Canada, when it comes to a loyalty rewards program; they’re good, really good.  It’s a shame that doesn’t always translate to great customer experiences.  (more…)

Just coming back from New York, and I’ll spare you the cliché.  New York – bright lights, the city that never sleeps, blah, blah.  All true, but the bright lights I’m referring to is a select group of loyal supporters of Merix Financial.  We  had the pleasure of hosting a number of mortgage brokers in New York to attend the World Business Forum.  The event is held over  two days and attendees at the conference are leaders and executives from around the world.  The lineup of speakers have diverse backgrounds and experiences.  It’s the diversity of the speakers which provoke thought and critical thinking.  The two day event allowed all of us to exit the echo chamber that we all find ourselves occupying.  That is a critical element of professional development.  Thought provocation forces you out of your comfort zone.

Our invited guests embraced the opportunity to listen and learn from speakers whose subject matter expertise may have appeared to have only a subtle correlation to their daily actives.  But, they came open minded and prepared to see where the experience takes them.  I got a big kick watching our guests as the event evolved.  Here was a small group of people who for the most part were strangers to each other or know by name only.  However, in a short period of time small micro groups were formed to talk about issues that each individual faces each and every day at work.  It’s remarkable how quickly trust was built among the group, and it was a safe environment to say “I got a work problem, and I don’t have an answer”. Assistance and suggestions from peers was immediate, and no one held back for competitive reasons.  I can’t tell you how cool it is to watch a team come together. Make no mistake, this is a team.  As of today they know they can pick up the phone and reach out to one of their peers from across the country to help them solve a problem.  Sometimes business can be overwhelming, but it doesn’t have to be lonely.

In my humble estimation, the event was a success, and here’s why.  First and foremost, our guests wanted to be there.  That was demonstrated by their support of Merix to ensure they were invited. Also, our guests are all focused on building a business, and not just a job. That’s an important distinction. Secondly, Merix set the right expectations.  It was learning first, party second.  Don’t get me wrong, there was time to have fun.  Like the night we all went to Madison Square Gardens for a Fleetwood Mac concert.  Our seats we on the floors and we were swept up by the music and the New York audience.  Even though there was bit of a “generational” gap for some of our guests, all danced, had a few libations, and allowed themselves to be swept up by the event and the masses.  But come 8:30 am the next morning, all were ready to begin a new day.

An extraordinary amount of time and effort is put into planning one of these events.  I can never really be sure if our guests will find a benefit in attending, while leaving their business for a few days.  After the wrap up dinner we hosted on the final night, one of our guests sat next to me and gave me a book.  She wanted me to have the book because she thought I would enjoy the read.  She mentioned that she wrote a note on the inside of the cover but asked me not to read it at the table.  She said she didn’t want to become emotional.  I smiled and said I would respect her wishes.  After three hours of the book being by my side, I finally made it back to my hotel and I read her note on the inside of the cover.  It was heartfelt, genuine and so sincere.  It was right then that I knew the effort in putting this event together was worth it.

So to Gerry, Tim, Scott, Shawn, Karen, Richard, Brenda, Tracey, Sandy, Paul, Sarah, and Elisseos, if you don’t mind…let’s do it again.

Until next time.

Cheers,